Privacy and Cookies Policy
Introduction
We are committed to safeguarding the privacy of NeelamMinocha.energy, any related websites and our users.
This policy applies where we act as a data controller to personal data of Neelam Minocha’s visitors and service users. Where we determine the purposes and reason of the processing of that personal data.
We use cookies on our website and those cookies are not strictly necessary for the provision of Neelam Minocha’s website and services.
In this policy, "we", "us" and "our" refers to Neelam Minocha and Circle of Light Ltd.
How we use your personal data
This section outlines;
· the general categories of personal data that we may process;
· the purposes for which we may process personal data; and
· the legal bases of the processing.
We may process data about your use of our website and services. The data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use.
The source of the usage data is through MailChimp and Squarespace. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.
We may process information that you post for publication on our website or through our services. The publication data may be processed for the purposes of marketing and promoting our website and services.
We may process information on any enquiry you submit to us regarding goods and/or services. The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you.
We may process information relating to our customer relationships, including customer contact information. This data may include your name and contact details. The data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records and promoting our products and services.
We may process information relating to transactions, including purchases of goods and services that you enter into with us and/or through our website. The data may include your contact details, your card/payment and the transaction details. The data may be processed for the purpose of supplying goods and services and keeping proper records of those transactions.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters. The data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis is for the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your interests or the interests of another natural person.
Please do not supply another person’s personal data to us without their consent.
Providing your personal data to other parties
We may disclose your personal data to any member of our group of companies, our subsidiaries, as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Financial transactions relating to our website and services may be handled by our payment services providers, Stripe or PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding payments and dealing with complaints and queries relating to payments and refunds. You can find information about the payment services providers' privacy policies at https://stripe.com/us/privacy https://www.paypal.com/uk/webapps/mpp/ua/privacy-full or https://www.paypal.com/us/webapps/mpp/ua/privacy-full
In addition to the specific disclosures of personal data set out in the above, we may disclose your personal data as necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
International transfers of your personal data
In this section, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
Neelam Minocha has offices and facilities in the United Kingdom. The European Commission has made an "adequacy decision" with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, as outlined by the European Commission: https://ec.europa.eu/info/law/law-topic/data-protection_en.
Retaining and deleting personal data
This Section, sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
The period of retention will be determined based on legal requirements for records retention in accordance with the laws of the United Kingdom and/or United States of America as required.
Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Security of personal data
We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
The following personal data will be stored by us in encrypted form: your name, contact information, password(s).
Data relating to your enquiries and financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
You acknowledge that the transmission of unencrypted or inadequately encrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
Amendments to this policy
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
Your rights
You have the following rights under data protection;
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
You may exercise any of your rights in relation to your personal data by written notice to us at: admin@neelamminocha.com
Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated at admin@neelamminocha.com
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies that we use
All cookies used are engaged by our service providers. Our service providers use cookies and those cookies may be stored on your computer when you visit our website. Most browsers allow you to refuse to accept cookies and to delete cookies.
Our details
This website is owned and operated by Neelam Minocha of Circle of Light Ltd
We are registered in England and Wales under registration number 11254402. Registered Address is Cambridge House, 27 Cambridge Park, Wanstead E11 2PU.